/* ====================================================
   PLATAFORMA DELITOS ELECTORALES - PERSONERÍA SOACHA
   Inspirado en Paz Electoral | Diseño Moderno Gov.co
   ==================================================== */

:root {
  --azul-oscuro:  #003580;
  --azul-medio:   #1a6cc4;
  --azul-claro:   #e8f4fd;
  --rojo:         #c0392b;
  --rojo-claro:   #fdecea;
  --dorado:       #f4a261;
  --verde:        #27ae60;
  --gris-oscuro:  #1a1a2e;
  --gris:         #6c757d;
  --gris-claro:   #f8f9fa;
  --blanco:       #ffffff;
  --borde:        #dee2e6;
  --sombra:       0 4px 20px rgba(0,0,0,.1);
  --sombra-hover: 0 8px 40px rgba(0,53,128,.2);
  --radio:        12px;
  --radio-sm:     8px;
  --transicion:   .3s cubic-bezier(.4,0,.2,1);
}

*, *::before, *::after { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  background: var(--blanco);
  color: var(--gris-oscuro);
  line-height: 1.6;
  margin: 0;
  padding: 0;
  overflow-x: hidden;
}

/* ---- TIPOGRAFIA ---- */
h1, h2, h3, h4, h5 { font-weight: 700; line-height: 1.2; }
a { color: var(--azul-medio); text-decoration: none; }
a:hover { color: var(--azul-oscuro); }

/* ---- NAVBAR ---- */
.navbar {
  background: var(--azul-oscuro);
  padding: 0;
  position: sticky;
  top: 0;
  z-index: 1000;
  box-shadow: 0 2px 20px rgba(0,0,0,.3);
}
.navbar-inner {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 70px;
}
.navbar-logo {
  display: flex;
  align-items: center;
  gap: 12px;
  text-decoration: none;
}
.navbar-logo img { height: 45px; filter: brightness(0) invert(1); }
.navbar-logo-text {
  color: var(--blanco);
  font-size: 13px;
  font-weight: 600;
  line-height: 1.3;
  display: none;
}
@media(min-width:600px) { .navbar-logo-text { display: block; } }
.navbar-logo-text span { display: block; color: #a8d4ff; font-weight: 400; font-size: 11px; }

.navbar-nav {
  display: flex;
  align-items: center;
  gap: 5px;
  list-style: none;
  margin: 0;
  padding: 0;
}
.navbar-nav a {
  color: #c8d8ef;
  padding: 8px 14px;
  border-radius: 6px;
  font-size: 14px;
  font-weight: 500;
  transition: all var(--transicion);
  display: block;
}
.navbar-nav a:hover { color: #fff; background: rgba(255,255,255,.1); }
.navbar-nav a.active { color: #fff; background: rgba(255,255,255,.15); }

.btn-denunciar-nav {
  background: linear-gradient(135deg, var(--rojo), #e74c3c) !important;
  color: #fff !important;
  padding: 10px 18px !important;
  border-radius: 25px !important;
  font-weight: 700 !important;
  box-shadow: 0 4px 15px rgba(192,57,43,.4);
  animation: pulsarBtn 2s ease-in-out infinite;
}
.btn-denunciar-nav:hover {
  transform: translateY(-2px);
  box-shadow: 0 8px 25px rgba(192,57,43,.5) !important;
  background: linear-gradient(135deg, #c0392b, var(--rojo)) !important;
}

@keyframes pulsarBtn {
  0%, 100% { box-shadow: 0 4px 15px rgba(192,57,43,.4); }
  50%       { box-shadow: 0 4px 25px rgba(192,57,43,.7); }
}

.navbar-toggle {
  display: none;
  background: none;
  border: none;
  color: #fff;
  font-size: 24px;
  cursor: pointer;
  padding: 5px;
}
@media(max-width:768px) {
  .navbar-toggle { display: block; }
  .navbar-nav {
    display: none;
    position: absolute;
    top: 70px;
    left: 0;
    right: 0;
    background: var(--azul-oscuro);
    flex-direction: column;
    padding: 15px;
    gap: 5px;
    border-top: 1px solid rgba(255,255,255,.1);
  }
  .navbar-nav.open { display: flex; }
  .navbar-nav a { width: 100%; text-align: center; }
}

/* ---- HERO ---- */
.hero {
  background: linear-gradient(135deg, #001a4d 0%, #003580 40%, #1a6cc4 100%);
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  overflow: hidden;
  padding: 80px 20px;
}

.hero-particles {
  position: absolute;
  inset: 0;
  overflow: hidden;
  pointer-events: none;
}
.hero-particles span {
  position: absolute;
  display: block;
  border-radius: 50%;
  animation: flotar var(--dur, 8s) ease-in-out infinite;
  opacity: .15;
}
@keyframes flotar {
  0%, 100% { transform: translateY(0) rotate(0deg); }
  50%       { transform: translateY(-30px) rotate(180deg); }
}

.hero-bandera {
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 6px;
  background: linear-gradient(90deg, #FCD116 33.3%, #003580 33.3% 66.6%, #CE1126 66.6%);
}

.hero-content {
  text-align: center;
  position: relative;
  z-index: 2;
  max-width: 800px;
}
.hero-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(255,255,255,.15);
  color: #fff;
  padding: 8px 20px;
  border-radius: 25px;
  font-size: 13px;
  font-weight: 600;
  border: 1px solid rgba(255,255,255,.3);
  margin-bottom: 25px;
  backdrop-filter: blur(10px);
}
.hero-badge-dot {
  width: 8px;
  height: 8px;
  background: #4ecdc4;
  border-radius: 50%;
  animation: parpadear 1.5s ease-in-out infinite;
}
@keyframes parpadear { 0%,100%{opacity:1}50%{opacity:.3} }

.hero h1 {
  font-size: clamp(2rem, 6vw, 3.5rem);
  color: var(--blanco);
  margin: 0 0 20px;
  text-shadow: 0 2px 20px rgba(0,0,0,.3);
}
.hero h1 span { color: var(--dorado); }
.hero p {
  font-size: 18px;
  color: #c8d8ef;
  margin: 0 0 35px;
  line-height: 1.7;
}
.hero-buttons { display: flex; gap: 15px; justify-content: center; flex-wrap: wrap; }

/* ---- BOTONES ---- */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 14px 28px;
  border-radius: 50px;
  font-size: 16px;
  font-weight: 700;
  cursor: pointer;
  border: none;
  transition: all var(--transicion);
  text-decoration: none;
}
.btn-primary {
  background: linear-gradient(135deg, var(--rojo), #e74c3c);
  color: #fff;
  box-shadow: 0 4px 20px rgba(192,57,43,.4);
}
.btn-primary:hover { transform: translateY(-3px); box-shadow: 0 8px 30px rgba(192,57,43,.5); color:#fff; }
.btn-outline {
  background: transparent;
  color: #fff;
  border: 2px solid rgba(255,255,255,.5);
  backdrop-filter: blur(5px);
}
.btn-outline:hover { background: rgba(255,255,255,.15); border-color: #fff; color:#fff; }
.btn-azul {
  background: linear-gradient(135deg, var(--azul-oscuro), var(--azul-medio));
  color: #fff;
  box-shadow: 0 4px 20px rgba(0,53,128,.3);
}
.btn-azul:hover { transform: translateY(-3px); box-shadow: 0 8px 30px rgba(0,53,128,.4); color:#fff; }
.btn-lg { padding: 18px 36px; font-size: 18px; }
.btn-sm { padding: 10px 20px; font-size: 14px; }
.btn-gris {
  background: var(--gris-claro);
  color: var(--gris-oscuro);
  border: 1px solid var(--borde);
}
.btn-gris:hover { background: #e2e6ea; color: var(--gris-oscuro); }

/* ---- STATS HERO ---- */
.hero-stats {
  display: flex;
  gap: 30px;
  justify-content: center;
  margin-top: 50px;
  flex-wrap: wrap;
}
.hero-stat {
  text-align: center;
  background: rgba(255,255,255,.1);
  padding: 20px 30px;
  border-radius: var(--radio);
  border: 1px solid rgba(255,255,255,.2);
  backdrop-filter: blur(10px);
  min-width: 120px;
}
.hero-stat-num { font-size: 2.5rem; font-weight: 800; color: #fff; line-height: 1; }
.hero-stat-lbl { font-size: 12px; color: #a8d4ff; margin-top: 5px; font-weight: 500; }

/* ---- SCROLL INDICATOR ---- */
.scroll-indicator {
  position: absolute;
  bottom: 30px;
  left: 50%;
  transform: translateX(-50%);
  z-index: 2;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  color: rgba(255,255,255,.6);
  font-size: 12px;
  animation: bobbing 2s ease-in-out infinite;
}
.scroll-wheel {
  width: 28px;
  height: 45px;
  border: 2px solid rgba(255,255,255,.4);
  border-radius: 14px;
  position: relative;
}
.scroll-wheel::after {
  content: '';
  position: absolute;
  width: 4px;
  height: 10px;
  background: rgba(255,255,255,.7);
  border-radius: 2px;
  left: 50%;
  top: 6px;
  transform: translateX(-50%);
  animation: scrollDot 1.8s ease-in-out infinite;
}
@keyframes scrollDot { 0%{opacity:1;top:6px} 100%{opacity:0;top:25px} }
@keyframes bobbing { 0%,100%{transform:translateX(-50%) translateY(0)} 50%{transform:translateX(-50%) translateY(-8px)} }

/* ---- ALERTA ELECTORAL ---- */
.alerta-electoral {
  background: linear-gradient(135deg, #fff3cd, #ffe69c);
  border-top: 4px solid var(--dorado);
  padding: 20px;
  text-align: center;
}
.alerta-electoral-inner {
  max-width: 800px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  gap: 15px;
  justify-content: center;
  flex-wrap: wrap;
}
.alerta-icon { font-size: 32px; }
.alerta-text { font-size: 15px; font-weight: 600; color: #856404; }
.alerta-text strong { color: #6a4c00; }

/* ---- SECCIONES ---- */
.section { padding: 80px 20px; }
.section-alt { background: var(--gris-claro); }
.container { max-width: 1200px; margin: 0 auto; }
.section-header { text-align: center; margin-bottom: 60px; }
.section-header h2 { font-size: clamp(1.8rem, 4vw, 2.5rem); color: var(--azul-oscuro); margin-bottom: 15px; }
.section-header p { font-size: 17px; color: var(--gris); max-width: 600px; margin: 0 auto; }
.section-header .tag {
  display: inline-block;
  background: var(--azul-claro);
  color: var(--azul-medio);
  padding: 6px 16px;
  border-radius: 25px;
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  margin-bottom: 15px;
}

/* ---- CARDS DELITOS ---- */
.delitos-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 24px;
}
.delito-card {
  background: var(--blanco);
  border-radius: var(--radio);
  padding: 28px;
  box-shadow: var(--sombra);
  border: 1px solid var(--borde);
  transition: all var(--transicion);
  cursor: pointer;
  position: relative;
  overflow: hidden;
}
.delito-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--azul-oscuro), var(--azul-medio));
  transform: scaleX(0);
  transform-origin: left;
  transition: transform var(--transicion);
}
.delito-card:hover { transform: translateY(-6px); box-shadow: var(--sombra-hover); }
.delito-card:hover::before { transform: scaleX(1); }
.delito-icon {
  width: 60px;
  height: 60px;
  border-radius: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 28px;
  margin-bottom: 18px;
}
.delito-card h3 { font-size: 17px; color: var(--azul-oscuro); margin: 0 0 10px; }
.delito-card p { font-size: 14px; color: var(--gris); margin: 0 0 12px; line-height: 1.6; }
.delito-pena {
  display: inline-block;
  background: var(--rojo-claro);
  color: var(--rojo);
  padding: 4px 12px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 700;
}
.delito-art {
  display: inline-block;
  background: var(--azul-claro);
  color: var(--azul-oscuro);
  padding: 4px 12px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 700;
  margin-left: 6px;
}

/* ---- PASOS ---- */
.pasos-list {
  display: flex;
  flex-direction: column;
  gap: 0;
  position: relative;
  max-width: 700px;
  margin: 0 auto;
}
.pasos-list::before {
  content: '';
  position: absolute;
  left: 35px;
  top: 0;
  bottom: 0;
  width: 2px;
  background: linear-gradient(180deg, var(--azul-oscuro), var(--azul-medio));
}
.paso {
  display: flex;
  gap: 25px;
  align-items: flex-start;
  background: var(--blanco);
  border-radius: var(--radio);
  padding: 25px;
  margin-bottom: 20px;
  box-shadow: var(--sombra);
  border: 1px solid var(--borde);
  position: relative;
  transition: all var(--transicion);
}
.paso:hover { box-shadow: var(--sombra-hover); transform: translateX(5px); }
.paso-num {
  width: 50px;
  height: 50px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--azul-oscuro), var(--azul-medio));
  color: #fff;
  font-size: 20px;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  box-shadow: 0 4px 15px rgba(0,53,128,.3);
}
.paso-content h3 { color: var(--azul-oscuro); margin: 0 0 8px; font-size: 18px; }
.paso-content p { color: var(--gris); margin: 0; font-size: 15px; }

/* ---- FAQ ---- */
.faq-list { max-width: 800px; margin: 0 auto; }
.faq-item {
  background: var(--blanco);
  border-radius: var(--radio-sm);
  margin-bottom: 12px;
  box-shadow: 0 2px 10px rgba(0,0,0,.06);
  border: 1px solid var(--borde);
  overflow: hidden;
}
.faq-question {
  padding: 20px 25px;
  font-weight: 700;
  font-size: 16px;
  color: var(--azul-oscuro);
  cursor: pointer;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 15px;
  transition: background var(--transicion);
  user-select: none;
}
.faq-question:hover { background: var(--azul-claro); }
.faq-question.active { background: var(--azul-oscuro); color: #fff; }
.faq-icon {
  font-size: 20px;
  transition: transform var(--transicion);
  flex-shrink: 0;
}
.faq-question.active .faq-icon { transform: rotate(45deg); }
.faq-answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height .4s ease;
}
.faq-answer-inner {
  padding: 20px 25px;
  color: var(--gris-oscuro);
  font-size: 15px;
  line-height: 1.7;
  border-top: 1px solid var(--borde);
}
.faq-answer-inner ul { margin: 10px 0; padding-left: 20px; }
.faq-answer-inner li { margin-bottom: 6px; }

/* ---- ESTADISTICAS ---- */
.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 24px;
}
.stat-card {
  background: var(--blanco);
  border-radius: var(--radio);
  padding: 35px 25px;
  text-align: center;
  box-shadow: var(--sombra);
  border-top: 4px solid var(--azul-medio);
  transition: all var(--transicion);
}
.stat-card:hover { transform: translateY(-5px); box-shadow: var(--sombra-hover); }
.stat-num { font-size: 3rem; font-weight: 800; color: var(--azul-oscuro); line-height: 1; }
.stat-label { font-size: 14px; color: var(--gris); margin-top: 8px; font-weight: 500; }
.stat-icon { font-size: 40px; margin-bottom: 15px; display: block; }

/* ---- CTA SECTION ---- */
.cta-section {
  background: linear-gradient(135deg, var(--azul-oscuro), var(--azul-medio));
  padding: 80px 20px;
  text-align: center;
  position: relative;
  overflow: hidden;
}
.cta-section::before {
  content: '';
  position: absolute;
  inset: 0;
  background: url("data:image/svg+xml,%3Csvg width='40' height='40' viewBox='0 0 40 40' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='%23ffffff' fill-opacity='0.03'%3E%3Cpath d='M0 40L40 0H20L0 20M40 40V20L20 40'/%3E%3C/g%3E%3C/svg%3E");
}
.cta-section h2 { color: #fff; font-size: clamp(1.8rem, 4vw, 2.5rem); margin-bottom: 15px; position: relative; }
.cta-section p { color: #a8d4ff; font-size: 17px; margin-bottom: 35px; max-width: 600px; margin-left: auto; margin-right: auto; position: relative; }
.cta-buttons { display: flex; gap: 15px; justify-content: center; flex-wrap: wrap; position: relative; }

/* ---- CONTACTO ---- */
.contacto-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 24px;
}
.contacto-card {
  background: var(--blanco);
  border-radius: var(--radio);
  padding: 30px;
  text-align: center;
  box-shadow: var(--sombra);
  border: 1px solid var(--borde);
  transition: all var(--transicion);
}
.contacto-card:hover { transform: translateY(-4px); box-shadow: var(--sombra-hover); }
.contacto-icon { font-size: 40px; margin-bottom: 15px; display: block; }
.contacto-card h3 { color: var(--azul-oscuro); margin: 0 0 10px; font-size: 17px; }
.contacto-card p { color: var(--gris); font-size: 15px; margin: 0; }
.contacto-card a { color: var(--azul-medio); font-weight: 600; }

/* ---- FOOTER ---- */
.footer {
  background: #001a3d;
  color: #c8d8ef;
  padding: 50px 20px 20px;
}
.footer-inner {
  max-width: 1200px;
  margin: 0 auto;
  display: grid;
  grid-template-columns: 2fr 1fr 1fr;
  gap: 40px;
  padding-bottom: 40px;
  border-bottom: 1px solid rgba(255,255,255,.1);
}
@media(max-width:768px) { .footer-inner { grid-template-columns: 1fr; } }
.footer-brand img { height: 50px; filter: brightness(0) invert(1); margin-bottom: 15px; }
.footer-brand p { font-size: 14px; line-height: 1.7; color: #8aa8cc; }
.footer h4 { color: #fff; font-size: 15px; margin: 0 0 18px; }
.footer ul { list-style: none; padding: 0; margin: 0; }
.footer ul li { margin-bottom: 10px; }
.footer ul a { color: #8aa8cc; font-size: 14px; transition: color var(--transicion); }
.footer ul a:hover { color: #fff; }
.footer-bottom {
  max-width: 1200px;
  margin: 20px auto 0;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px;
  font-size: 13px;
  color: #5a7a9e;
}
.footer-bandera {
  display: flex;
  gap: 4px;
  align-items: center;
  font-size: 20px;
}

/* ---- FORM STYLES ---- */
.form-page { min-height: 100vh; background: var(--gris-claro); padding: 40px 20px; }
.form-container {
  max-width: 800px;
  margin: 0 auto;
  background: var(--blanco);
  border-radius: 20px;
  box-shadow: 0 10px 50px rgba(0,0,0,.12);
  overflow: hidden;
}
.form-header {
  background: linear-gradient(135deg, var(--azul-oscuro), var(--azul-medio));
  padding: 35px 40px;
  color: #fff;
}
.form-header h1 { margin: 0 0 8px; font-size: 24px; }
.form-header p { margin: 0; color: #a8d4ff; font-size: 15px; }

/* Progress bar */
.progress-bar-wrap { padding: 0; background: rgba(0,0,0,.2); }
.progress-bar-track { height: 4px; background: rgba(255,255,255,.2); }
.progress-bar-fill { height: 100%; background: var(--dorado); transition: width .5s ease; }

.steps-indicator {
  display: flex;
  padding: 25px 40px;
  gap: 0;
  background: var(--azul-claro);
  border-bottom: 1px solid var(--borde);
  overflow-x: auto;
}
.step-dot {
  display: flex;
  flex-direction: column;
  align-items: center;
  flex: 1;
  min-width: 70px;
  position: relative;
}
.step-dot:not(:last-child)::after {
  content: '';
  position: absolute;
  top: 17px;
  left: 50%;
  width: 100%;
  height: 2px;
  background: var(--borde);
}
.step-dot.completed:not(:last-child)::after { background: var(--azul-medio); }
.step-num {
  width: 35px;
  height: 35px;
  border-radius: 50%;
  background: #e0e0e0;
  color: var(--gris);
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  position: relative;
  z-index: 1;
  transition: all var(--transicion);
}
.step-dot.active .step-num { background: var(--azul-oscuro); color: #fff; box-shadow: 0 4px 15px rgba(0,53,128,.4); }
.step-dot.completed .step-num { background: var(--verde); color: #fff; }
.step-label { font-size: 10px; color: var(--gris); margin-top: 6px; text-align: center; font-weight: 500; }
.step-dot.active .step-label { color: var(--azul-oscuro); font-weight: 700; }
.step-dot.completed .step-label { color: var(--verde); }

.form-body { padding: 40px; }
.form-step { display: none; animation: fadeInStep .4s ease; }
.form-step.active { display: block; }
@keyframes fadeInStep { from{opacity:0;transform:translateX(20px)} to{opacity:1;transform:translateX(0)} }

.form-group { margin-bottom: 22px; }
.form-group label {
  display: block;
  font-weight: 600;
  color: var(--azul-oscuro);
  margin-bottom: 8px;
  font-size: 14px;
}
.form-group label .required { color: var(--rojo); margin-left: 3px; }
.form-control {
  width: 100%;
  padding: 12px 16px;
  border: 2px solid var(--borde);
  border-radius: var(--radio-sm);
  font-size: 15px;
  color: var(--gris-oscuro);
  background: #fff;
  transition: all var(--transicion);
  font-family: inherit;
}
.form-control:focus {
  outline: none;
  border-color: var(--azul-medio);
  box-shadow: 0 0 0 4px rgba(26,108,196,.15);
}
.form-control.error { border-color: var(--rojo); }
.form-control.valid { border-color: var(--verde); }
textarea.form-control { min-height: 140px; resize: vertical; }
select.form-control { cursor: pointer; }

.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
@media(max-width:600px) { .form-grid { grid-template-columns: 1fr; } }

.form-hint { font-size: 12px; color: var(--gris); margin-top: 5px; }
.form-error { font-size: 12px; color: var(--rojo); margin-top: 5px; display: none; }
.form-control.error + .form-error { display: block; }

/* Checkboxes entidades */
.checkboxes-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap: 10px;
  margin-top: 8px;
}
.checkbox-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  border: 2px solid var(--borde);
  border-radius: var(--radio-sm);
  cursor: pointer;
  transition: all var(--transicion);
}
.checkbox-item:hover { background: var(--azul-claro); border-color: var(--azul-medio); }
.checkbox-item input[type="checkbox"] { width: 18px; height: 18px; accent-color: var(--azul-oscuro); cursor: pointer; }
.checkbox-item.selected { background: var(--azul-claro); border-color: var(--azul-medio); }

/* File upload */
.file-drop-zone {
  border: 2px dashed var(--azul-medio);
  border-radius: var(--radio);
  padding: 40px;
  text-align: center;
  background: var(--azul-claro);
  cursor: pointer;
  transition: all var(--transicion);
}
.file-drop-zone:hover, .file-drop-zone.dragover {
  background: #d0e8f8;
  border-color: var(--azul-oscuro);
}
.file-drop-icon { font-size: 50px; margin-bottom: 12px; display: block; }
.file-drop-text { color: var(--azul-oscuro); font-weight: 600; margin-bottom: 5px; }
.file-drop-hint { font-size: 13px; color: var(--gris); }
.file-list { margin-top: 20px; }
.file-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  background: var(--blanco);
  border: 1px solid var(--borde);
  border-radius: var(--radio-sm);
  margin-bottom: 8px;
  animation: slideIn .3s ease;
}
@keyframes slideIn { from{opacity:0;transform:translateY(-10px)} to{opacity:1;transform:translateY(0)} }
.file-icon { font-size: 28px; }
.file-info { flex: 1; }
.file-name { font-weight: 600; font-size: 14px; color: var(--gris-oscuro); }
.file-size { font-size: 12px; color: var(--gris); }
.file-remove {
  background: var(--rojo-claro);
  color: var(--rojo);
  border: none;
  border-radius: 50%;
  width: 30px;
  height: 30px;
  cursor: pointer;
  font-size: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transicion);
}
.file-remove:hover { background: var(--rojo); color: #fff; }

/* Alert box */
.alert {
  padding: 15px 20px;
  border-radius: var(--radio-sm);
  margin-bottom: 20px;
  font-size: 14px;
  display: flex;
  align-items: flex-start;
  gap: 12px;
}
.alert-icon { font-size: 20px; flex-shrink: 0; }
.alert-info { background: var(--azul-claro); color: var(--azul-oscuro); border-left: 4px solid var(--azul-medio); }
.alert-warning { background: #fff3cd; color: #856404; border-left: 4px solid #ffc107; }
.alert-danger { background: var(--rojo-claro); color: var(--rojo); border-left: 4px solid var(--rojo); }
.alert-success { background: #d4edda; color: #155724; border-left: 4px solid var(--verde); }

/* Toggle saber implicado */
.toggle-group {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}
.toggle-btn {
  flex: 1;
  min-width: 120px;
  padding: 14px;
  border: 2px solid var(--borde);
  border-radius: var(--radio-sm);
  background: #fff;
  cursor: pointer;
  font-size: 15px;
  font-weight: 600;
  color: var(--gris);
  transition: all var(--transicion);
  text-align: center;
}
.toggle-btn:hover { border-color: var(--azul-medio); color: var(--azul-medio); }
.toggle-btn.selected-si { background: var(--azul-oscuro); border-color: var(--azul-oscuro); color: #fff; }
.toggle-btn.selected-no { background: var(--gris-claro); border-color: var(--gris); color: var(--gris); }

/* Confirmation step */
.resumen-card {
  background: var(--gris-claro);
  border-radius: var(--radio);
  padding: 25px;
  margin-bottom: 20px;
  border: 1px solid var(--borde);
}
.resumen-card h3 { color: var(--azul-oscuro); font-size: 16px; margin: 0 0 15px; padding-bottom: 10px; border-bottom: 2px solid var(--borde); }
.resumen-field { display: flex; gap: 10px; margin-bottom: 8px; font-size: 14px; }
.resumen-label { font-weight: 600; color: var(--azul-oscuro); min-width: 140px; flex-shrink: 0; }
.resumen-value { color: var(--gris-oscuro); }

/* Juramento */
.juramento-box {
  background: #fff3cd;
  border: 2px solid #ffc107;
  border-radius: var(--radio);
  padding: 20px;
  margin-bottom: 20px;
}
.juramento-text { font-size: 14px; color: #856404; line-height: 1.6; margin-bottom: 15px; }
.juramento-check {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  cursor: pointer;
}
.juramento-check input { width: 20px; height: 20px; margin-top: 2px; accent-color: var(--azul-oscuro); flex-shrink: 0; }
.juramento-check span { font-size: 14px; font-weight: 600; color: #6a4c00; }

/* Form navigation */
.form-nav {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: 35px;
  padding-top: 25px;
  border-top: 1px solid var(--borde);
  flex-wrap: wrap;
  gap: 12px;
}

/* Confirmacion page */
.confirmacion-page {
  min-height: 100vh;
  background: var(--gris-claro);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 40px 20px;
}
.confirmacion-card {
  max-width: 600px;
  width: 100%;
  background: #fff;
  border-radius: 20px;
  box-shadow: 0 10px 50px rgba(0,0,0,.12);
  overflow: hidden;
  text-align: center;
}
.confirmacion-header {
  background: linear-gradient(135deg, #155724, var(--verde));
  padding: 40px;
  color: #fff;
}
.confirmacion-check {
  width: 80px;
  height: 80px;
  background: rgba(255,255,255,.2);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 40px;
  margin: 0 auto 20px;
  animation: scaleIn .5s ease;
}
@keyframes scaleIn { from{transform:scale(0)} to{transform:scale(1)} }
.confirmacion-body { padding: 40px; }
.codigo-radicado {
  display: inline-block;
  font-size: 32px;
  font-weight: 800;
  color: var(--azul-oscuro);
  letter-spacing: 4px;
  background: var(--azul-claro);
  padding: 15px 30px;
  border-radius: var(--radio);
  border: 2px dashed var(--azul-medio);
  margin: 20px 0;
}

/* ---- RASTREO ---- */
.timeline { position: relative; padding-left: 30px; }
.timeline::before { content: ''; position: absolute; left: 8px; top: 0; bottom: 0; width: 2px; background: var(--borde); }
.timeline-item { position: relative; margin-bottom: 25px; }
.timeline-dot {
  position: absolute;
  left: -26px;
  top: 5px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--azul-oscuro);
  border: 3px solid #fff;
  box-shadow: 0 2px 8px rgba(0,0,0,.15);
}
.timeline-dot.pendiente   { background: var(--gris); }
.timeline-dot.en_revision { background: var(--dorado); }
.timeline-dot.en_proceso  { background: var(--azul-medio); }
.timeline-dot.resuelta    { background: var(--verde); }
.timeline-dot.archivada   { background: #6c757d; }
.timeline-content { background: #fff; border-radius: var(--radio-sm); padding: 15px; box-shadow: var(--sombra); border: 1px solid var(--borde); }
.timeline-date { font-size: 12px; color: var(--gris); }
.timeline-title { font-weight: 600; color: var(--gris-oscuro); margin: 3px 0; }

/* Estado badge */
.estado-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 16px;
  border-radius: 25px;
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.estado-pendiente   { background: #f8f9fa; color: #6c757d; border: 1px solid #dee2e6; }
.estado-en_revision { background: #fff3cd; color: #856404; border: 1px solid #ffc107; }
.estado-en_proceso  { background: var(--azul-claro); color: var(--azul-oscuro); border: 1px solid var(--azul-medio); }
.estado-resuelta    { background: #d4edda; color: #155724; border: 1px solid #c3e6cb; }
.estado-archivada   { background: #f8f9fa; color: #6c757d; border: 1px solid #dee2e6; }

/* Loading spinner */
.spinner {
  display: inline-block;
  width: 20px;
  height: 20px;
  border: 3px solid rgba(255,255,255,.3);
  border-radius: 50%;
  border-top-color: #fff;
  animation: spin .8s linear infinite;
  vertical-align: middle;
}
@keyframes spin { to{transform:rotate(360deg)} }

/* Floating WhatsApp */
.float-help {
  position: fixed;
  bottom: 30px;
  right: 30px;
  z-index: 999;
}
.float-help-btn {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: linear-gradient(135deg, #25d366, #128c7e);
  color: #fff;
  font-size: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 20px rgba(37,211,102,.4);
  cursor: pointer;
  transition: all var(--transicion);
  text-decoration: none;
  animation: pulsarBtn 3s ease-in-out infinite;
}
.float-help-btn:hover { transform: scale(1.1); }

/* Anonima toggle */
.anonima-toggle {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 15px;
  background: var(--gris-claro);
  border-radius: var(--radio-sm);
  border: 1px solid var(--borde);
  cursor: pointer;
  margin-bottom: 20px;
}
.anonima-toggle input { width: 20px; height: 20px; accent-color: var(--azul-oscuro); }
.anonima-toggle-text { font-size: 14px; font-weight: 600; color: var(--azul-oscuro); }
.anonima-toggle-sub { font-size: 12px; color: var(--gris); margin-top: 2px; }

/* Responsive */
@media(max-width:600px) {
  .form-body { padding: 25px 20px; }
  .form-header { padding: 25px 20px; }
  .steps-indicator { padding: 15px 20px; }
  .step-label { font-size: 9px; }
  .form-nav { flex-direction: column; }
  .form-nav .btn { width: 100%; justify-content: center; }
  .hero-stats { gap: 15px; }
  .hero-stat { padding: 15px 20px; }
  .pasos-list::before { display: none; }
}

/* Accessibility */
:focus-visible { outline: 3px solid var(--azul-medio); outline-offset: 3px; }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0,0,0,0); border: 0; }

/* Select optgroup */
select.form-control optgroup {
  font-weight: 700;
  font-size: 13px;
  color: var(--azul-oscuro);
  background: var(--azul-claro);
  padding: 4px 0;
}
select.form-control option {
  font-weight: 400;
  color: var(--gris-oscuro);
  background: #fff;
  padding: 6px 12px;
}
select.form-control optgroup option { padding-left: 20px; }

/* Navbar emergencia highlight */
.navbar-nav a[href="#emergencia"] {
  color: #ff9494 !important;
  font-weight: 700;
}
.navbar-nav a[href="#emergencia"]:hover { color: #fff !important; }

/* Otros irregularidades cards hover */
@media(min-width:768px) {
  .irregularidades-card:hover {
    transform: translateY(-4px);
    box-shadow: var(--sombra-hover);
  }
}